Frequently Asked Questions
What are your current lead times for frames and complete bikes?
All of our titanium frames are hand-made by Chase, the founder of Peak Bikes USA. Because each frame is crafted in small batches, timing can vary.
Titanium Frames: If all materials are in stock, frames can ship as quickly as the next day. However, because we rely on high-end suppliers (bolts, tubing, hardware, etc.), some parts can take up to 10 weeks to arrive. In those cases, lead times may be extended.
Carbon Frames (Badger Carbon): These are typically in stock and ready to ship much faster.
Complete Builds: Timing depends on both frame availability and the specific components you choose (suspension, wheels, drivetrain, etc.).
We’ll always keep you updated on your order status, and you can reach out anytime for an update.
How do I contact Peak Bikes USA?
You can reach us directly through any of the following:
Peak Bikes USA
📍 Kingman, Arizona
Phone: 860-878-4560
Email: peakbikesusa@gmail.com
Website: www.peakbikesusa.com
Instagram: @peakbikesusa
Business Hours
We’re a small-batch builder, so we don’t keep strict retail hours. Feel free to call, email, or DM us anytime — we’ll respond as soon as possible.
How do I buy a frame or complete bike?
You can purchase directly through our website: www.peakbikesusa.com.
Frames – Add your preferred frame (Monolith TI or Badger Carbon) to your cart. You can choose frame-only or add a shock option. A deposit is required to reserve your frame, with the remaining balance due before shipping.
Complete Bikes – Start by selecting a frame, then choose a build kit. We’ll work with you to confirm your component choices (suspension, wheels, drivetrain, etc.) before assembly.
Custom Builds – If you’d like something unique, contact us at peakbikesusa@gmail.com or call 860-878-4560, and we’ll help put together a package that matches your riding style.
We’ll keep you updated throughout the process and let you know as soon as your bike is ready to ship.
Can I order a custom build?
Yes — that’s one of the best parts of working with a small-batch builder like us.
We offer fully custom builds with premium component partners, including:
Industry Nine – wheels, stems, headsets, valve stems
OneUp Components – bars, grips, dropper posts, and more
TRP – brakes and drivetrain options
EXT Suspension – shocks and forks, with custom valving tailored to our frame kinematics for your weight, terrain, and riding style
Every bike is built to order, so you get a setup that’s dialed for you — not just an off-the-shelf build. Just reach out and we’ll put together your perfect package.